Conducting Effective Exit Interview
30 June – 02 July 2025 | Abu Dhabi | 13 – 15 Oct. 2025 | Dubai | 22 – 24 Dec. 2025 | Abu Dhabi |
Course Objectives:
By the end of this course, participants will:
1.Understand the purpose and importance of exit interviews in capturing valuable employee feedback.
2.Learn to design structured exit interview processes that align with organizational goals.
3.Develop skills to conduct effective and respectful exit interviews while minimizing bias.
4.Gain the ability to analyze and utilize exit interview data to identify trends and improve employee retention.
5.Enhance decision-making and strategic planning using insights from exit interviews.
Course Syllabus:
Day 1: Foundations of Exit Interviews
1.Understanding Exit Interviews
2.Designing an Effective Exit Interview Process
3.Legal and Ethical Considerations
4.Workshop: Developing an Exit Interview Framework
Day 2: Conducting Exit Interviews Effectively
1.Preparing for an Exit Interview
2.Questioning Techniques and Communication Skills
3.Managing Difficult Conversations
4.Role-Playing Exercise: Conducting a Mock Exit Interview
Day 3: Analyzing and Utilizing Exit Interview Data
1.Analyzing Exit Interview Feedback
2.Turning Feedback into Actionable Insights
3.Building a Feedback Loop
4.Capstone Project: Designing and Presenting an Exit Interview Program