COURSE OVERVIEW:

While the basic quality tools focus on numerical data and process control, the 7 New Management and Planning Tools are designed to handle qualitative information, complex ideas, and organizational strategy. These tools assist leaders in organizing unstructured thoughts, identifying relationships between abstract concepts, and planning the implementation of large-scale projects. This course provides a sophisticated framework for managers to navigate the "fuzzy" front end of problem-solving and strategic planning within an ISO-compliant environment.

The scope of this training involves the application of these tools to help organizations move from chaotic brainstorming to structured action plans. Attendees will learn how to analyze the interdependencies of various organizational factors and how to visualize the path toward a desired goal. The curriculum focuses on the collaborative nature of these tools, emphasizing their use in cross-functional teams to build consensus and ensure that all perspectives are integrated into the final strategy.

Coverage includes the Affinity Diagram, Interrelationship Digraph, Tree Diagram, Prioritization Matrix, Matrix Diagram, Process Decision Program Chart (PDPC), and Activity Network Diagram. Participants will work through complex organizational scenarios, using these tools to map out transitions, design new processes, and mitigate risks. By the end of this course, attendees will possess the advanced planning capabilities required to lead institutional change and manage the complexities of modern management systems.

COURSE OBJECTIVES:

After completion of this course, the participants will be able to:

• Differentiate between the 7 Basic Tools and the 7 New Management Tools.
• Utilize Affinity Diagrams to organize large volumes of qualitative data.
• Map complex cause-and-effect links using Interrelationship Digraphs.
• Deconstruct broad goals into actionable tasks using Tree Diagrams.
• Apply Matrix Diagrams to visualize relationships between different data sets.
• Utilize the Prioritization Matrix to rank options based on weighted criteria.
• Anticipate and mitigate risks using the Process Decision Program Chart (PDPC).
• Schedule complex projects using the Activity Network Diagram (Arrow Diagram).
• Facilitate strategic planning sessions using collaborative mapping tools.
• Integrate planning tools into the "Context of the Organization" analysis.
• Improve cross-functional communication during system transitions.
• Formulate robust implementation plans for quality improvement initiatives.

TARGET AUDIENCE:

Senior Managers, Quality Directors, Project Managers, Strategic Planners, and Continuous Improvement Leaders.

TRAINING COURSE METHODOLOGY:

A highly interactive combination of lectures, discussion sessions, and case studies will be employed to maximize the transfer of information, knowledge, and experience. The course will be intensive, practical, and highly interactive. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. The attendants will also be encouraged to raise more of their questions and to share in developing the right answers using their analysis and experience. There will also be some indoor experiential activities to enhance the learning experience. Course material will be provided in PowerPoint, with necessary animations, learning videos, and general discussions.

The course participants shall be evaluated before, during, and at the end of the course.

COURSE CERTIFICATE:

National Consultant Centre for Training LLC (NCC) will issue an Attendance Certificate to all participants completing a minimum of 80% of the total attendance time requirement.