COURSE OVERVIEW:

In the complex and often adversarial world of construction, the ability to manage claims and resolve disputes is essential for protecting project margins and maintaining professional relationships. This course provides a sophisticated framework for the systematic identification, analysis, and mitigation of construction claims and disputes. It focuses on the strategic importance of proactive "Claim Avoidance" and the utilization of robust "Contract Administration" to minimize legal exposure.

The scope of this training encompasses the technical analysis of "Delay and Disruption," the quantification of "Loss and Expense," and the application of "Alternative Dispute Resolution" (ADR) mechanisms. Participants will learn how to draft "Contractual Notices," build defensible "Claim Files," and navigate the complexities of "Concurrent Delay." The course provides practical tools for "Conflict De-escalation" and the management of formal "Adjudication," "Mediation," and "Arbitration" processes.

Coverage includes the analysis of "Claim Causation," the implementation of "Contemporaneous Record-Keeping," and the execution of "Forensic Delay Analysis." Attendees will explore the legal principles of "Standard Forms of Contract" (such as FIDIC and NEC) and learn how to negotiate "Amicable Settlements." By mastering dispute resolution and claim avoidance, professionals will be able to safeguard their organizations from costly litigation and ensure that project close-outs are conducted with commercial and legal integrity.

COURSE OBJECTIVES:

After completion of this course, the participants will be able to:

• Identify the "Root Causes" of construction claims and disputes.
• Implement a proactive "Claim Avoidance Strategy."
• Draft clear and contractually compliant "Notices of Claim."
• Analyze "Causation" using the "But-For" and "Proximate Cause" tests.
• Quantify "Delay and Disruption" costs with technical precision.
• Utilize "Forensic Delay Analysis" (e.g., Time Impact Analysis).
• Navigate "Alternative Dispute Resolution" (ADR) mechanisms.
• Prepare a robust "Claim Defense" or "Counter-Claim."
• Manage "Change Orders" to prevent future disputes.
• Facilitate "Amicable Settlement" negotiations.
• Maintain an "Audit-Ready" project record-keeping system.

TARGET AUDIENCE:

This course is intended for Contract Managers, Quantity Surveyors, Project Directors, Legal Counsel, and Site Managers.

TRAINING COURSE METHODOLOGY:

A highly interactive combination of lectures, discussion sessions, and case studies will be employed to maximize the transfer of information, knowledge, and experience. The course will be intensive, practical, and highly interactive. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. The attendants will also be encouraged to raise more of their questions and to share in developing the right answers using their analysis and experience. There will also be some indoor experiential activities to enhance the learning experience. Course material will be provided in PowerPoint, with necessary animations, learning videos, and general discussions.

The course participants shall be evaluated before, during, and at the end of the course.

COURSE CERTIFICATE:

National Consultant Centre for Training LLC (NCC) will issue an Attendance Certificate to all participants completing a minimum of 80% of the total attendance time requirement.