COURSE OVERVIEW:

The successful delivery of any project is predicated on the ability to meet or exceed the specified requirements of the stakeholders through a rigorous quality framework. This course provides a comprehensive exploration of the Project Quality Management System (QMS), focusing on the integration of quality planning, quality assurance, and quality control. It addresses the technical and managerial standards required to ensure that deliverables are fit for purpose and compliant with international industry standards.

The scope of this training encompasses the development of the "Project Quality Plan," the execution of "Quality Audits," and the technical application of "Statistical Process Control" (SPC). Participants will learn how to distinguish between "Prevention" and "Inspection" costs while implementing "Continuous Improvement" methodologies like Six Sigma and Lean. The course provides practical tools for managing "Vendor Quality," conducting "Root Cause Analysis" (RCA), and establishing "Quality Metrics" that drive project performance.

Coverage includes the analysis of the ISO 9001:2015 standard in a project context, the implementation of "Quality Gate" reviews, and the management of "Non-Conformance Reports" (NCR). Attendees will explore the role of the "Quality Manager" and learn how to foster a "Quality Culture" within multi-disciplinary project teams. By mastering the Project Quality Management System, professionals will be able to reduce re-work costs, enhance stakeholder satisfaction, and ensure the operational integrity of the final project assets.

COURSE OBJECTIVES:

After completion of this course, the participants will be able to:

• Design a comprehensive "Project Quality Management Plan."
• Apply ISO 9001 standards within the project lifecycle.
• Distinguish between "Quality Assurance" and "Quality Control."
• Calculate the "Cost of Quality" (COQ), including failure costs.
• Implement "Continuous Improvement" using Plan-Do-Check-Act (PDCA).
• Utilize "Statistical Process Control" (SPC) and Pareto charts.
• Conduct "Quality Audits" and "Non-Conformance" investigations.
• Define "Quality Metrics" and "Key Performance Indicators" (KPIs).
• Manage "Vendor and Subcontractor Quality" through inspections.
• Execute "Root Cause Analysis" (RCA) for quality failures.
• Facilitate "Quality Gate" reviews at major project milestones.
• Promote a "Zero-Defects" culture among the project team.

TARGET AUDIENCE:

This course is intended for Quality Managers, Project Engineers, Site Supervisors, Project Managers, and Compliance Officers.

TRAINING COURSE METHODOLOGY:

A highly interactive combination of lectures, discussion sessions, and case studies will be employed to maximize the transfer of information, knowledge, and experience. The course will be intensive, practical, and highly interactive. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. The attendants will also be encouraged to raise more of their questions and to share in developing the right answers using their analysis and experience. There will also be some indoor experiential activities to enhance the learning experience. Course material will be provided in PowerPoint, with necessary animations, learning videos, and general discussions.

The course participants shall be evaluated before, during, and at the end of the course.

COURSE CERTIFICATE:

National Consultant Centre for Training LLC (NCC) will issue an Attendance Certificate to all participants completing a minimum of 80% of the total attendance time requirement.