COURSE OVERVIEW:

The complexity of modern projects requires a leader who can act as a neutral "Facilitator," guiding diverse stakeholders toward consensus and collaborative action. This course provides a comprehensive framework for developing the core facilitation skills necessary to lead productive workshops, resolve technical deadlocks, and drive project decision-making. It focuses on the strategic importance of "Process Leadership," where the facilitator manages the "How" of the meeting so the team can focus on the "What" of the project content.

The scope of this training encompasses the application of "Facilitation Tools," the management of "Group Dynamics," and the mastery of "Visual Thinking" and "Brainstorming" techniques. Participants will learn how to design effective "Workshop Agendas," handle "Difficult Participants," and facilitate "Risk Identification" and "Lessons Learned" sessions. The course addresses the complexities of "Virtual Facilitation," providing practical tools for using digital whiteboards and collaboration platforms to engage remote project teams.

Coverage includes the analysis of "Consensus-Building" strategies, the implementation of "Action Tracking" protocols, and the execution of "Post-Workshop Reports." Attendees will explore the psychology of "Groupthink" and learn how to foster an environment of "Psychological Safety" where innovative ideas can flourish. By mastering facilitation skills, project managers will be able to maximize the collective intelligence of their teams, reduce meeting fatigue, and accelerate project progress through clear and committed action.

COURSE OBJECTIVES:

After completion of this course, the participants will be able to:

• Design and lead high-impact "Project Workshops" and meetings.
• Apply "Neutrality" as a core facilitation principle.
• Utilize "Facilitation Tools" (Mind-mapping, SWOT, Six Hats).
• Manage "Group Dynamics" and "Power Imbalances" in the room.
• Execute "Active Listening" and "Paraphrasing" to ensure clarity.
• Facilitate "Consensus-Building" and "Decision-Making" sessions.
• Handle "Disruptive Behavior" and dominant participants with tact.
• Design "Visual Aids" and utilize digital "Collaboration Platforms."
• Lead effective "Risk Assessment" and "HAZOP" facilitation.
• Conduct "Project Lessons Learned" workshops that drive change.
• Facilitate "Virtual and Hybrid" meetings with high engagement.
• Develop "Action Plans" and "Meeting Summaries" that ensure follow-through.

TARGET AUDIENCE:

This course is intended for Project Managers, Team Leaders, Facilitators, Change Managers, and Senior Project Coordinators.

TRAINING COURSE METHODOLOGY:

A highly interactive combination of lectures, discussion sessions, and case studies will be employed to maximize the transfer of information, knowledge, and experience. The course will be intensive, practical, and highly interactive. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. The attendants will also be encouraged to raise more of their questions and to share in developing the right answers using their analysis and experience. There will also be some indoor experiential activities to enhance the learning experience. Course material will be provided in PowerPoint, with necessary animations, learning videos, and general discussions.

The course participants shall be evaluated before, during, and at the end of the course.

COURSE CERTIFICATE:

National Consultant Centre for Training LLC (NCC) will issue an Attendance Certificate to all participants completing a minimum of 80% of the total attendance time requirement.