COURSE OVERVIEW:

This training course aims to equip participants with a solid understanding of Standard Operating Procedures (SOPs) and their importance in various industries. By covering the purpose, benefits, components, development process, implementation, and maintenance of SOPs, participants will be better prepared to contribute to the creation, adherence, and improvement of SOPs within their organizations. The course emphasizes how effective SOPs support operational efficiency, consistency, quality, regulatory compliance, and workplace safety. Practical examples, templates, and simple exercises will help participants link the concepts to their own work environment.

COURSE OBJECTIVES:

After completion of this course, the participants will be able to:

1. Provide a comprehensive understanding of what Standard Operating Procedures (SOPs) are and their significance in various industries.
2. Explain the purpose of SOPs and how they contribute to operational efficiency, consistency, quality, and safety.
3. Identify the key components and structure of a well written SOP.
4. Describe the end-of-the-end process of developing, reviewing, approving, implementing, and maintaining SOPs.
5. Develop basic skills to read, interpret, and follow SOPs correctly in daily operations.
6. Recognize common challenges and pitfalls in SOP design and implementation and suggest practical improvements.
7. Understand roles and responsibilities for SOP ownership, control, and version management.
8. Contribute effectively to SOP improvement by providing feedback, reporting nonconformities, and participating in periodic reviews.

TARGET AUDIENCE:

-Employees at all levels involved in operational processes

-Quality assurance professionals

-Compliance officers and internal auditors

-Process improvement and business excellence teams

-Health, safety, and environment personnel

-Management personnel responsible for SOP development and implementation

-New joiners who need a structured introduction to SOPs in their organization

TRAINING COURSE METHODOLOGY:

A highly interactive combination of lectures and discussion sessions, as well as case studies, will be managed to maximize the amount and quality of information, knowledge, and experience transfer. The course will be intensive but practical and highly interactive. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. The attendants will also be encouraged to raise more of their questions and to share in developing the right answers using their analysis and experience. There will also be some indoor experiential activities to enhance learning. Course material will be provided in PowerPoint, with necessary animations, learning videos, and general discussions.

The course participants shall be evaluated before, during, and after the course.

COURSE CERTIFICATE:

National Consultant Centre for Training LLC (NCC) will issue an Attendance Certificate to all participants completing a minimum of 80% of the total attendance time requirement.