COURSE OVERVIEW:

Managing production operations requires a sophisticated balance of safety, efficiency, and continuous improvement. This course focuses on the management systems and leadership skills necessary to run high-performing field assets. A critical pillar of this course is "Shift Handover Excellence," addressing the high-risk period when critical information must be passed between personnel to ensure operational continuity.

The curriculum covers the core elements of Production Operations Management (POM), including integrated planning, maintenance scheduling, and KPI management. Participants will explore the human factors that influence operational safety and the implementation of Process Safety Management (PSM) at the field level. The training provides practical frameworks for conducting effective handovers, using both digital logs and structured communication techniques.

By the end of the program, supervisors and managers will be equipped to foster a culture of operational discipline, reduce the risk of incidents during transitions, and lead their teams toward meeting production targets with zero harm.

COURSE OBJECTIVES:

After completion of this course, the participants will be able to:

• Explain the core pillars of Production Operations Management.
• Utilize Key Performance Indicators (KPIs) to drive asset performance.
• Implement a structured Shift Handover process to minimize risk.
• Understand the human factors involved in operational errors.
• Manage the interface between Operations, Maintenance, and Engineering.
• Conduct effective daily production meetings and coordination.
• Apply Process Safety Management (PSM) principles in daily activities.
• Utilize digital logbooks for transparent information sharing.
• Manage operational change (MOC) at the field level.
• Lead teams during abnormal operations and emergency response.
• Foster a culture of "Operational Discipline" and accountability.
• Optimize resource allocation and production scheduling.
• Audit shift handovers and management systems for continuous improvement.

TARGET AUDIENCE:

Production Managers, Field Supervisors, Shift Leads, and Operations Engineers.

TRAINING COURSE METHODOLOGY:

A highly interactive combination of lectures, discussion sessions, and case studies will be employed to maximise the transfer of information, knowledge, and experience. The course will be intensive, practical, and highly interactive. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. The attendants will also be encouraged to raise more of their questions and to share in developing the right answers using their analysis and experience. There will also be some indoor experiential activities to enhance the learning experience. Course material will be provided in PowerPoint, with necessary animations, learning videos, and general discussions.

The course participants shall be evaluated before, during, and at the end of the course.

COURSE CERTIFICATE:

National Consultant Centre for Training LLC (NCC) will issue an Attendance Certificate to all participants completing a minimum of 80% of the total attendance time requirement.