COURSE OVERVIEW:

Maintenance Key Performance Indicators (KPIs) and reliability reporting are the essential metrics that allow maintenance departments to measure their effectiveness and align with corporate goals. This course provides a comprehensive roadmap for selecting, calculating, and interpreting the data generated by modern maintenance activities. Participants will learn how to transform raw data from Computerized Maintenance Management Systems (CMMS) into strategic insights that drive continuous improvement.

The scope of this training covers the full spectrum of maintenance metrics, categorized into lagging indicators and leading indicators. Coverage includes fundamental calculations such as Mean Time Between Failures (MTBF), Mean Time to Repair (MTTR), and Overall Equipment Effectiveness (OEE), as well as work management KPIs like backlog levels and schedule compliance. Emphasis is placed on the accuracy of data entry and the importance of standardized definitions to ensure that reports are meaningful and actionable.

Furthermore, the course addresses the art of reliability reporting and data visualization for different organizational levels. Trainees will explore how to build dashboards that communicate asset health and maintenance performance to both technical teams and senior management. By mastering these analytical tools, maintenance engineers can justify budget requirements, optimize resource allocation, and demonstrate the direct impact of maintenance excellence on the company's bottom line.

COURSE OBJECTIVES:

After completion of this course, the participants will be able to:

• Define the purpose and strategic value of Maintenance KPIs.
• Calculate Mean Time Between Failures (MTBF) and Mean Time to Repair (MTTR).
• Determine Overall Equipment Effectiveness (OEE) and its three components.
• Distinguish between leading and lagging indicators in reliability management.
• Monitor maintenance backlog to optimize labor resource allocation.
• Evaluate PM (Preventive Maintenance) compliance and its impact on reliability.
• Analyze the Planned versus Unplanned work ratio within the facility.
• Utilize CMMS data to generate automated reliability dashboards.
• Interpret the "Bathtub Curve" in the context of asset life cycle reporting.
• Justify maintenance budgets through data-driven performance metrics.
• Report on spare parts turnover and inventory stock-out incidents.
• Identify data quality issues that lead to misleading maintenance reports.
• Present reliability trends to management using professional visualization tools.

TARGET AUDIENCE:

This course is specifically intended for Maintenance Engineers, Reliability Engineers, CMMS Administrators, Maintenance Managers, and Planning Supervisors.

TRAINING COURSE METHODOLOGY:

A highly interactive combination of lectures, discussion sessions, and case studies will be employed to maximise the transfer of information, knowledge, and experience. The course will be intensive, practical, and highly interactive. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. The attendants will also be encouraged to raise more of their questions and to share in developing the right answers using their analysis and experience. There will also be some indoor experiential activities to enhance the learning experience. Course material will be provided in PowerPoint, with necessary animations, learning videos, and general discussions.

The course participants shall be evaluated before, during, and at the end of the course.

COURSE CERTIFICATE:

National Consultant Centre for Training LLC (NCC) will issue an Attendance Certificate to all participants completing a minimum of 80% of the total attendance time requirement.