Maintenance Reporting: Work Orders, History, and Analytics
| 04 – 08 May 2026, Abu Dhabi | 28 Sep. – 02 Oct. 2026, Sharm El Shaikh |
COURSE OVERVIEW:
In the digital age, a maintenance department's most valuable asset is its data. This course provides a technical framework for Maintenance Reporting, focusing on the rigorous collection and analysis of Work Order data to drive reliability intelligence. It centers on the transition from "Paper Logs" to a "Digital History" that serves as the foundation for Root Cause Analysis (RCA), Life Cycle Costing, and Predictive Maintenance strategies.
The scope of this training involves the optimization of the CMMS (Computerized Maintenance Management System) as a reporting tool. Participants will learn how to standardize "Failure, Cause, and Remedy" codes to ensure data consistency and how to train technicians in the art of "Technical Storytelling." The curriculum emphasizes the transformation of raw maintenance records into "Actionable Analytics" through the use of Pareto charts, trend analysis, and performance dashboards that identify systemic equipment issues.
Coverage includes the design of "Compliance Reports" for safety and regulatory audits, the tracking of "Mean Time Between Failures" (MTBF) via historical logs, and the evaluation of "Maintenance Spend" versus budget. Attendees will explore the human factors of data entry and how to implement "Data Governance" rules that prevent "Bad Data" from polluting the decision-making process. By the end of this course, participants will be able to design a comprehensive reporting suite that provides clear visibility into asset health and department performance.
COURSE OBJECTIVES:
After completion of this course, the participants will be able to:
- Define the core elements of a high-quality "Maintenance Work Order."
- Standardize "Failure, Cause, and Remedy" (FCR) codes for the CMMS.
- Train technicians in providing detailed and accurate "Technical History."
- Utilize "Data Cleansing" techniques to ensure reporting accuracy.
- Design a suite of "Standard Reports" for daily, weekly, and monthly views.
- Apply "Pareto Analysis" to historical data to identify "Bad Actor" assets.
- Track "MTBF" and "MTTR" trends to measure reliability and efficiency.
- Monitor "Labor Productivity" and "Wrench Time" through work order logs.
- Generate "Compliance and Audit" reports for safety and environment.
- Utilize "Data Visualization" (BI tools) to communicate maintenance trends.
- Implement "Data Governance" to maintain the "Single Source of Truth."
- Conduct "Monthly Performance Reviews" using objective historical data.
TARGET AUDIENCE:
This course is vital for CMMS Administrators, Maintenance Planners, Reliability Engineers, Maintenance Supervisors, and Data Analysts.
TRAINING COURSE METHODOLOGY:
A highly interactive combination of lectures, discussion sessions, and case studies will be employed to maximize the transfer of information, knowledge, and experience. The course will be intensive, practical, and highly interactive. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. The attendants will also be encouraged to raise more of their questions and to share in developing the right answers using their analysis and experience. There will also be some indoor experiential activities to enhance the learning experience. Course material will be provided in PowerPoint, with necessary animations, learning videos, and general discussions.
The course participants shall be evaluated before, during, and at the end of the course.
COURSE CERTIFICATE:
National Consultant Centre for Training LLC (NCC) will issue an Attendance Certificate to all participants completing a minimum of 80% of the total attendance time requirement.

