COURSE OVERVIEW:

In a high-reliability organization, the quality of maintenance work is directly proportional to the quality of the documentation that guides it. This course provides a structured approach to the creation, management, and optimization of technical maintenance documentation, including Standard Operating Procedures (SOPs), Job Plans, and Asset Registries. It focuses on eliminating "Tribal Knowledge" by capturing the expertise of the workforce in a clear, standardized, and accessible digital format.

The scope of this training involves the development of high-impact technical content that enhances both safety and efficiency. Participants will learn how to write effective step-by-step instructions, use visual aids for clarity, and establish document control systems that ensure technicians always have the latest revision. The curriculum emphasizes the alignment of procedures with international standards (such as ISO 55000 and ISO 9001) and the integration of these documents within the CMMS environment.

Coverage includes the techniques for "Task Analysis," the creation of "Master Data" standards, and the management of "Technical Drawings" and O and M manuals. Attendees will explore the human factors of documentation, ensuring that procedures are not just technically accurate but also "User-Friendly" and easy to follow under pressure. By the end of this course, participants will be able to lead a documentation overhaul project that reduces human error, standardizes work quality, and preserves organizational knowledge for future generations.

COURSE OBJECTIVES:

After completion of this course, the participants will be able to:

• Define the hierarchy of maintenance documentation (Policies to Procedures).
• Establish "Master Data" standards for the Asset Registry and CMMS.
• Conduct a "Task Analysis" to identify critical steps in a procedure.
• Write clear, concise, and unambiguous step-by-step Job Plans.
• Utilize visual aids, photos, and diagrams to enhance understanding.
• Establish a "Document Control" system for revisions and approvals.
• Align maintenance procedures with ISO 55000 and safety regulations.
• Create standardized "Inspection Checklists" for preventive maintenance.
• Manage the "Technical Library", including O&M manuals and drawings.
• Utilize "Feedback Loops" to continuously improve procedure accuracy.
• Design a "Digital Documentation" strategy for mobile maintenance teams.
• Develop "Standard Operating Procedures" (SOPs) for high-risk tasks.

TARGET AUDIENCE:

This course is essential for Maintenance Planners, Reliability Engineers, Documentation Specialists, CMMS Administrators, and Technical Writers.

TRAINING COURSE METHODOLOGY:

A highly interactive combination of lectures, discussion sessions, and case studies will be employed to maximize the transfer of information, knowledge, and experience. The course will be intensive, practical, and highly interactive. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. The attendants will also be encouraged to raise more of their questions and to share in developing the right answers using their analysis and experience. There will also be some indoor experiential activities to enhance the learning experience. Course material will be provided in PowerPoint, with necessary animations, learning videos, and general discussions.

The course participants shall be evaluated before, during, and at the end of the course.

COURSE CERTIFICATE:

National Consultant Centre for Training LLC (NCC) will issue an Attendance Certificate to all participants completing a minimum of 80% of the total attendance time requirement.