COURSE OVERVIEW:

You cannot manage what you do not measure, and you cannot improve what you do not audit. This course provides a comprehensive methodology for assessing the maturity and effectiveness of a maintenance organization through formal auditing and industry benchmarking. It focuses on identifying the "Gaps" between current site performance and world-class maintenance standards, providing a roadmap for strategic transformation.

The scope of this training involves the use of standardized audit protocols to evaluate the entire maintenance value chain, including planning, scheduling, reliability engineering, and spare parts management. Participants will learn how to gather objective evidence, conduct stakeholder interviews, and utilize "Maturity Models" to score their current status. The curriculum emphasizes the selection of the right benchmarks (Internal, Competitive, and Functional) to ensure that performance targets are realistic, challenging, and aligned with business goals.

Coverage includes the development of a "Maintenance Master Plan" based on audit findings, the design of a balanced scorecard of KPIs, and the leadership skills required to drive organizational change. Attendees will explore the "Value-Driven Maintenance" approach, where every improvement is justified by its impact on the bottom line. By the end of this course, participants will be able to lead a maintenance audit, present a professional findings report, and manage a multi-year performance improvement program.

COURSE OBJECTIVES:

After completion of this course, the participants will be able to:

• Define the purpose and process of a formal Maintenance Audit.
• Utilize "Maturity Models" to score the site's maintenance status.
• Identify the "Key Pillars" of world-class maintenance performance.
• Conduct a "Gap Analysis" against industry best practices.
• Select appropriate benchmarks for internal and external comparison.
• Design a "Balanced Scorecard" of leading and lagging KPIs.
• Gather objective evidence through documentation reviews and field checks.
• Calculate the financial "Cost of Poor Maintenance" at their facility.
• Develop a prioritized "Maintenance Improvement Plan" (MIP).
• Utilize "Change Management" techniques to ensure auditor buy-in.
• Monitor and report on the progress of improvement initiatives.
• Present a compelling business case for maintenance transformation.

TARGET AUDIENCE:

This course is designed for Maintenance Managers, Plant Managers, Reliability Directors, Asset Management Consultants, and Corporate Maintenance Auditors.

TRAINING COURSE METHODOLOGY:

A highly interactive combination of lectures, discussion sessions, and case studies will be employed to maximize the transfer of information, knowledge, and experience. The course will be intensive, practical, and highly interactive. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. The attendants will also be encouraged to raise more of their questions and to share in developing the right answers using their analysis and experience. There will also be some indoor experiential activities to enhance the learning experience. Course material will be provided in PowerPoint, with necessary animations, learning videos, and general discussions.

The course participants shall be evaluated before, during, and at the end of the course.

COURSE CERTIFICATE:

National Consultant Centre for Training LLC (NCC) will issue an Attendance Certificate to all participants completing a minimum of 80% of the total attendance time requirement.