COURSE OVERVIEW:

The meaning of this course lies in the systematic alignment of laboratory management systems with the international standards set by ISO 17025. It focuses on the creation and implementation of a robust framework that ensures technical competence and the validity of results. Participants will explore the fundamental philosophy of accreditation, shifting from simple compliance to a culture of continuous improvement and technical integrity within the testing and calibration environment.

The scope of this training extends beyond mere template completion to the strategic architecture of a laboratory quality manual. It encompasses the detailed mapping of laboratory processes, the definition of personnel responsibilities, and the rigorous documentation of environmental conditions. By addressing both the management and technical requirements of the standard, the course provides a comprehensive roadmap for laboratories aiming to achieve or maintain their formal accreditation status in a competitive global market.

The coverage includes a deep dive into the specific requirements for Standard Operating Procedures, the lifecycle of a document, and the management of technical records. It further investigates the nuances of risk-based thinking, the handling of non-conforming work, and the execution of internal audits. Through detailed analysis of documentation systems, the course ensures that every aspect of the laboratory workflow is traceable, verifiable, and fully compliant with the latest version of the ISO 17025 standard.

COURSE OBJECTIVES:

After completion of this course, the participants will be able to:

• Interpret the specific clauses of ISO 17025 and their practical application in documentation.
• Design a comprehensive Quality Management System tailored to specific laboratory needs.
• Construct effective Standard Operating Procedures that eliminate ambiguity in testing.
• Implement a rigorous document control system to ensure only current versions are in use.
• Evaluate the technical competence of personnel through documented training records.
• Manage the lifecycle of laboratory records to ensure long-term data integrity.
• Establish a robust framework for the management of non-conforming laboratory work.
• Formulate a risk management plan that addresses potential threats to impartiality.
• Execute internal audits that provide meaningful insights for management reviews.
• Develop a corrective action system that identifies and addresses root causes.
• Organize technical documentation to facilitate seamless external accreditation assessments.
• Validate and verify methods through documented evidence and performance data.

TARGET AUDIENCE:

This course is specifically designed for Laboratory Managers, Quality Assurance Officers, Technical Leads, Senior Analysts, and Laboratory Personnel involved in the preparation for ISO 17025 accreditation. It is also highly relevant for internal auditors and consultants specializing in laboratory management systems.

TRAINING COURSE METHODOLOGY:

A highly interactive combination of lectures, discussion sessions, and case studies will be employed to maximize the transfer of information, knowledge, and experience. The course will be intensive, practical, and highly interactive. The sessions will start by raising the most relevant questions and motivating everybody to find the right answers. The attendants will also be encouraged to raise more of their questions and to share in developing the right answers using their analysis and experience. There will also be some indoor experiential activities to enhance the learning experience. Course material will be provided in PowerPoint, with necessary animations, learning videos, and general discussions.

The course participants shall be evaluated before, during, and at the end of the course.

COURSE CERTIFICATE:

National Consultant Centre for Training LLC (NCC) will issue an Attendance Certificate to all participants completing a minimum of 80% of the total attendance time requirement.