Course Objectives:

By the end of this course, participants will have developed the skills to effectively manage people, leverage power, and utilize influence to improve team dynamics, drive organizational success, and create a positive work environment. The key objectives of this course are:

1. Understanding People Effectiveness

• Define people effectiveness and understand its importance in both individual and organizational success.
• Learn the key factors that contribute to effective people management, such as emotional intelligence, communication skills, active listening, and conflict resolution.
• Develop an understanding of the behavioral styles of individuals, including how personality types and motivations influence interactions and team performance.
• Study motivational theories, such as Maslow’s Hierarchy of Needs, Herzberg's Two-Factor Theory, and McGregor's Theory X and Theory Y, and how to apply them to improve people management.

2. Power and Authority

• Understand the concept of power in the workplace, including the various types of power, such as legitimate, expert, referent, reward, and coercive power.
• Learn how power dynamics play a role in leadership and organizational culture.
• Study how to balance authority with collaboration to promote a productive and harmonious work environment.
• Explore the ethics of power and how to wield power responsibly to avoid manipulation or exploitation.

3. The Role of Influence in Leadership

• Define influence and distinguish it from power and authority.
• Learn how to use influence to lead and inspire others, particularly in complex or challenging situations.
• Study the different influence tactics, such as persuasion, negotiation, building trust, reciprocity, and social proof.
• Understand how to build and maintain credibility to increase personal and professional influence.

4. Communication and Active Listening Skills

• Develop strong communication skills, including the ability to convey clear messages, listen actively, and adapt communication styles to different audiences.
• Learn the principles of non-verbal communication, empathy, and emotional intelligence to enhance interpersonal interactions.
• Study the importance of feedback in improving performance and maintaining a positive, effective work environment.

5. Conflict Resolution and Negotiation

• Learn how to handle conflicts constructively by using active listening, problem-solving techniques, and mediation.
• Understand how to identify and resolve misunderstandings, power struggles, and other interpersonal issues that may arise in the workplace.
• Study negotiation strategies and how to navigate difficult conversations while maintaining respect and professionalism.

6. Leadership Styles and People Management

• Learn about different leadership styles (e.g., transformational, transactional, democratic, autocratic) and how to adapt your style to meet the needs of your team.
• Understand how to lead effectively by motivating, coaching, and empowering your team members.
• Study how to balance the roles of leader and manager, ensuring both short-term goals and long-term vision are met.

7. Building Trust and Credibility

• Understand the role of trust in fostering strong relationships and an effective work environment.
• Learn how to build and maintain trust with team members, peers, and senior leadership.
• Study how to establish credibility through consistent actions, transparency, and integrity.
• Explore the concept of psychological safety and its impact on team collaboration and innovation.

8. Ethical Leadership and Influence

• Study the ethics of leadership, focusing on how to maintain ethical standards while exercising power and influence.
• Learn the principles of ethical decision-making, such as fairness, transparency, and accountability.
• Understand the impact of integrity on your leadership reputation and the long-term success of your organization.

9. Emotional Intelligence (EQ) and People Effectiveness

• Understand the concept of emotional intelligence (EQ) and how it impacts leadership effectiveness and team dynamics.
• Learn the key components of EQ, including self-awareness, self-regulation, motivation, empathy, and social skills.
• Study how to use EQ to improve people effectiveness, especially in challenging situations or high-pressure environments.

10. Personal Power and Influence Development

• Learn how to develop and enhance your own personal power through self-improvement, continuous learning, and relationship-building.
• Understand the concept of networking and how to leverage relationships to expand your influence and create opportunities.
• Study how to manage your personal brand to increase your influence and credibility in your professional environment.

11. Team Dynamics and Leadership Influence

• Study the principles of team dynamics and how different people work together to form high-performing teams.
• Learn how to influence team behavior, promote collaboration, and foster a positive team culture.
• Understand how to manage group conflict, encourage diverse perspectives, and motivate team members to achieve common goals.

12. Change Management and Influencing Change

• Learn how to influence organizational change and lead teams through transitions, whether it's a strategic shift, process change, or team restructuring.
• Understand the principles of change management, including the importance of communication, empathy, and support during times of change.
• Study how to create buy-in and align team members with organizational goals and objectives during transformation initiatives.

Target Audience

This course is ideal for professionals seeking to enhance their leadership skills and effectiveness in influencing people within the organization. The target audience includes:

• Managers and Supervisors
• Aspiring Leaders
• Senior Executives
• HR Professionals
• Team Leaders and Project Managers
• Consultants and Coaches
• Entrepreneurs and Business Owners
• Sales and Marketing Professionals